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Términos y condiciones

newhopesurgical.net Terms of Use

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Uso del sitio web, aplicaciones y servicios

TIESENGA SURGICAL ASSOCIATES, S.C. (“newhopesurgical.net”, “we”, “us”, or, “our”) owns and operates the website located at newhopesurgical.net and other affiliated mobile applications (collectively, the “Sites”). The sites provide informational content, appointment scheduling and other health services that enables our members to provide their health information and engage with medical professionals to obtain healthcare services via telecommunications or in person appointments (“Services”). None of the content on the sites should not be considered medical advice or an endorsement, representation or warranty that any particular treatment or medication is effective, safe or appropriate for you. Instead, newhopesurgical.net, provides a technology platform that connects you to a licensed medical professional. Only a licensed medical professional may provide medical advice, treatment and medication. By utilizing our services, you understand that you are not establishing a provider-patient relationship with newhopesurgical.net.

These “Terms of Use” describe your responsibilities and rights when using newhopesurgical.net sites and services. (“You”, “Your” or “Yours”) refers to the person using the sites and services. Your access to these sites and services are subject to the privacy policy, terms of use and all applicable laws and regulations.

Al ingresar, acceder, navegar, enviar información o utilizar este sitio, usted reconoce y acepta los siguientes términos y condiciones y declara y garantiza que tiene dieciocho (18) años o más. Si no está de acuerdo con estos términos o es menor de dieciocho (18) años, no utilice este sitio. 

 

Acceso para miembros

Para acceder a nuestros servicios, debe registrar una cuenta ("Cuenta") o enviar su información para programar una cita o verificación de seguro ingresando su nombre completo, dirección de correo electrónico, contraseña y otra información personal y de salud (colectivamente "Información del miembro"). Debe tener al menos 18 años o más para poder crear una cuenta. No puede registrarse ni utilizar nuestros servicios si es menor de 18 años. Acepta mantener la información de su miembro veraz, precisa, completa y actualizada. No puede crear más de una cuenta, transferir su cuenta ni compartir los detalles de su cuenta, sus nombres de usuario y contraseñas con nadie más. Es su responsabilidad mantener su cuenta segura y cerrar sesión cuando no esté en uso, incluida cualquier actividad que ocurra en su cuenta.

By using our sites or services, you agree to not use anyone else’s account, use falsified information to register an account or impersonate another individual, violate any local, state or national laws, distribute virus, malware, or harmful software throughout the sites, reverse engineer, decompile, disassemble, or translate any of the software and any of the components of the sites and services.  If you believe that your password has been compromised, change your password immediately. We reserve the right to suspend or terminate your account for any reason at any time. When communicating with medical professionals, you agree to refrain from any behavior or language deemed inappropriate and contacting medical professionals for telehealth services outside of newhopesurgical.net sites.

newhopesurgical.net takes security very seriously and will take all necessary action deemed necessary or reasonable to regarding the security of the site and member information. We do not recommend using public computers or devices when accessing newhopesurgical.net . newhopesurgical.net shall not be held liable to you for any liabilities or damages resulting from your use of our sites, your use of member information or your release of the member information to a third party.

RENUNCIA DE GARANTÍAS

YOU EXPRESSLY AGREE THAT USE OF THE SITES OR SERVICES IS AT YOUR SOLE RISK. SITES AND SERVICES ARE PROVIDED ON A “AS IS” AND “AS AVAILABLE” BASIS. newhopesurgical.net, AND ANY OF ITS AFFILIATES, INCLUDING MEDICAL PROFESSIONAL ENTITIES, OR ANY OF ITS OFFICERS, DIRECTORS, PARENTS, EMPLOYEES, AFFILIATES, SUBSIDIARIES, AGENTS, MEMBERS, PARTNERS, OR LICENSORS, EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OR MERCHANTABILITY, FITNESS FOR A PARTICULAR USE OR PURPOSE, NON-INFRINGEMENT, OPERABILITY, RELIABILITY, TITLE, CONDITION, TIMELINESS, FUNCTIONALITY,  QUIET ENJOYMENT, AVAILABILITY, COMPATIBILITY, ACCURACY OF DATA, SYSTEM INTEGRATION, FREEDOM OF MALWARE, SPYWARE OR VIRUSES OR SPEED OF DELIVERY SYSTEM.

LIMITATION OF LABILITY

YOU UNDERSTAND THAT TO THE EXTENT PERMITTED UNDER APPLICABLE LAW, IN NO EVENT WILL newhopesurgical.net OR ANY OF ITS OFFICERS, DIRECTORS, PARENTS, EMPLOYEES, AFFILIATES, SUBSIDIARIES, AGENTS, MEMBERS, PARTNERS,  OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF REVENUES, PROFITS, GOODWILL, USE, DATA, MOBILE DEVICE OR COMPUTER DAMAGE, SYSTEM FAILURE, SERVICE INTERRUPTION, OR FOR ANY DAMAGES INVOLVING BODILY OR PERSONAL INJURY, EMOTIONAL DISTRESS, INCLUDING DEATH, OR ANY OTHER LOSSES ARISING OUT OF OR IN CONNECTION WITH ANY ACCESS, USE , DELAY, OR INABILITY OF USE, TO THE SITES OR SERVICES PROVIDED, REGARDLESS OF WHETHER SUCH DAMAGES ARE BASED ON CONTRACT OR TORT, INCLUDING STRICT LIABILITY AND NEGLIGENCE, STATUE, WARRANTY OR OTHERWISE. THIS WILL HOLD TRUE EVEN IF newhopesurgical.net OR ANY AFFILIATED PARTIES HAVE BEEN ADVICES OF THE POSSIBILITY OF SUCH DAMAGES OR LOSSES.

EN LA MEDIDA EN QUE NO PODEMOS, SEGÚN LA LEY APLICABLE, RENUNCIAR A CUALQUIER GARANTÍA IMPLÍCITA O LIMITAR SUS RESPONSABILIDADES, EL ALCANCE Y LA DURACIÓN DE DICHA GARANTÍA Y EL ALCANCE DE NUESTRA RESPONSABILIDAD SERÁ EL MÍNIMO PERMITIDO BAJO TAL LEY APLICABLE.

INDEMNIZACIONES

You agree to forever indemnify, defend, and hold harmless newhopesurgical.net, and any of its affiliates, including medical professional entities and their offices, or any of its officers, directors, parents, contractors, employees, affiliates, suppliers, subsidiaries, shareholders, servants, agents, members, partners, attorneys, accountants, or licensors harmless from and against any claims, actions, third-party suits, damages, settlements, judgements, liabilities, injuries, obligations, risks, losses, expenses (including, without limitations, reasonable attorneys’ fees, ligation expenses, and accounting fees) related to or arising from, or alleged to arise from, your  violation of these terms of use.

HIPERVÍNCULOS AL SITIO WEB

El hecho de que proporcionemos un enlace a cualquier otro sitio o ubicación es para su comodidad y no significa nuestro respaldo a dicho otro sitio o ubicación ni a su contenido. NO SEREMOS RESPONSABLES DE NINGUNA INFORMACIÓN, SOFTWARE O ENLACES ENCONTRADOS EN CUALQUIER OTRO SITIO WEB, UBICACIÓN DE INTERNET O FUENTE DE INFORMACIÓN, NI DEL USO DE DICHA INFORMACIÓN.

COMUNICACIONES

newhopesurgical.net takes security very seriously and complies with healthcare security and privacy law to safeguard your data stored on encrypted servers. The information that you provide to a medical professional is confidential, except for legal exceptions described further in the privacy policy. You can view the privacy policy at https://newhopesurgical.net/privacy-policy/

By using our healthcare platform, we may send appointment reminders or certain communications via email, text message (short messaging services SMS), phone calls, or through our software as push notifications. Please be aware that when using email and SMS, the messages are considered non confidential and non-secure. As with any communications medium (Video, Email, SMS), data charges from your internet service provider may apply. These communications may include your private information as well as health and date and time of appointment information. If you wish to discontinue any SMS communication, reply STOP to discontinue any further SMS communication.

newhopesurgical.net dedicates considerable effort into optimizing signal strength and compatibility but is not responsible for the internet or data bandwidth or signal of your mobile device.

RESOLUCIÓN DE DISPUTAS Y ARBITRAJE

PLEASE READ THIS SECTION CAREFULLY BECAUSE IT REQUIRES YOU AND newhopesurgical.net TO RESOLVE ALL DISPUTES BETWEEN US THROUGH BINDING INDIVIDUAL ARBITRATION AND LIMITS THE MANNER IN WHICH YOU CAN SEEK RELIEF FROM newhopesurgical.net.

Ley aplicable. El sitio web es controlado y operado por nosotros desde los Estados Unidos y no pretende someternos a las leyes o jurisdicción de ningún estado, país o territorio que no sea el de los Estados Unidos. Estos Términos se regirán por las leyes del Estado de Illinois sin tener en cuenta los conflictos de principios legales.

Arbitration Agreement. You and newhopesurgical.net agree that all claims and disputes relating in any way to your use of our Website, or arising out of or in connection with these Terms, shall be resolved by binding arbitration, to the fullest extent permitted by applicable law, on an individual basis, except for disputes which can be resolved in small claims court, any dispute in which either party seeks equitable relief for the alleged unlawful use of copyrights, trademarks, trade names, logos, trade secrets, or patents, or any dispute already pending at the time you first agree to these Terms. You also agree that any arbitration will take place in Illinois.

Waiver of Jury Trial. IN THE EVENT ARBITRATION IS CONTRARY TO APPLICABLE LAW, YOU AND newhopesurgical.net WAIVE ANY CONSTITUTIONAL OR STATUTORY RIGHT TO GO TO COURT AND HAVE A TRIAL IN FRONT OF A JUDGE OR A JURY. You and newhopesurgical.net are instead electing to have claims and disputes resolved by arbitration. Arbitration is the referral of a claim or dispute to one or more persons charged with reviewing the claim or dispute and making a final binding determination to resolve it instead of having it decided by a judge or jury in court. Arbitration procedures are typically more limited, more efficient, and less costly than rules applicable in court and are subject to very limited review by a court. The arbitrator’s award shall be binding and may be entered as a judgment in any court of competent jurisdiction.

No Class Arbitrations, Class Actions, or Representative Actions. YOU AND newhopesurgical.net AGREE THAT ALL CLAIMS AND DISPUTES WITHIN THE SCOPE OF THIS ARBITRATION AGREEMENT MUST BE ARBITRATED OR LITIGATED ON AN INDIVIDUAL BASIS AND NOT ON A CLASS BASIS. CLAIMS AND DISPUTES OF MORE THAN ONE CUSTOMER OR USER CANNOT BE BROUGHT AS A CLASS OR OTHER TYPE OF REPRESENTATIVE ACTION, WHETHER WITHIN OR OUTSIDE OF ARBITRATION, OR ON BEHALF OF ANY INDIVIDUAL OR OTHER GROUP. UNLESS BOTH YOU AND newhopesurgical.net AGREE OTHERWISE, THE ARBITRATOR MAY NOT CONSOLIDATE OR JOIN MORE THAN ONE PERSON’S OR PARTY’S CLAIMS AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A CONSOLIDATED, REPRESENTATIVE, OR CLASS PROCEEDING. ALSO, THE ARBITRATOR MAY AWARD RELIEF (INCLUDING MONETARY, INJUNCTIVE, AND DECLARATORY RELIEF) ONLY IN FAVOR OF THE INDIVIDUAL PARTY SEEKING RELIEF AND ONLY TO THE EXTENT NECESSARY TO PROVIDE RELIEF NECESSITATED BY THAT PARTY’S INDIVIDUAL CLAIM(S) OR DISPUTE. ANY RELIEF AWARDED CANNOT AFFECT OTHER newhopesurgical.net USERS.

Arbitration Rules. The Federal Arbitration Act governs the interpretation and enforcement of this dispute resolution provision. Any arbitration between you and newhopesurgical.net will be initiated through the American Arbitration Association (“AAA”) and will be governed by the AAA Consumer Arbitration Rules. The AAA Rules and filing forms are available at www.adr.org. The foregoing rules in this paragraph apply except to the extent otherwise set forth in these Terms.

Sin renuncia

No waiver of newhopesurgical.net of any term or condition set forth in these Terms of Use shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of newhopesurgical.net to assert a right or provision under these Terms of Use shall not constitute a waiver of such right or provision.

Si un tribunal u otro tribunal de jurisdicción competente considera que alguna disposición de estos Términos de uso es inválida, ilegal o inaplicable por cualquier motivo, dicha disposición se eliminará o limitará al mínimo necesario para que las disposiciones restantes de los Términos de uso continúen en pleno vigor y efecto.

Sin relación de agencia

Neither these Terms or any Content or features of the Online Services create any partnerships, joint venture, employment, or other agency relationship between newhopesurgical.net and you. You may not enter into any contract on our behalf or bind us in any way.

Remedios

Sin limitar otros derechos y recursos disponibles para nosotros, nos reservamos el derecho, a nuestro exclusivo criterio y sin previo aviso, de finalizar su acceso a este sitio web y/o bloquear su acceso futuro a este sitio web por cualquier motivo.

Usted acepta que cualquier violación, o amenaza de violación, por su parte de estos términos de uso constituye una práctica comercial ilegal e injusta que nos causará un daño irreparable e incuantificable. También acepta que los daños monetarios serían inadecuados para dicho daño y acepta que obtengamos cualquier medida cautelar o reparación equitativa que consideremos necesaria o apropiada.

Estos recursos son adicionales a cualquier otro recurso que podamos tener por ley o equidad.

tarea

You may not assign or transfer these Terms of Use or your rights hereunder, in whole or in part, by operation of law or otherwise will be null and void. newhopesurgical.net may freely assign or transfer these Terms of Use without restriction.

Otro

Excepto lo expresamente establecido en estos Términos, el ejercicio por cualquiera de las partes de cualquiera de sus recursos bajo estos Términos será sin perjuicio de sus otros recursos bajo estos Términos o de otro modo. Todos los derechos no otorgados expresamente en este documento están reservados.

HONORARIOS Y PAGO

You are responsible and agree to pay all charges, fees, and billing terms due to your account for the services requested. By entering your payment information and submitting your service request, you authorize, newhopesurgical.net, our affiliates, or our third-party payment processors to charge the total amount due for the requested service and immediately invoice your account with no additional notice or consent with newhopesurgical.net. newhopesurgical.net has no obligation to provide any services until full payment has been received and verified. 

CAMBIOS Y MODIFICACIONES

newhopesurgical.net reserves the right to make changes, modify, or permanently or temporary suspend or discontinue, the sites or services or any portion thereof, with or without notice. newhopesurgical.net shall not be held liable to you for any third party for the suspension, modification, discontinuations, or termination of the sites or services.

newhopesurgical.net is constantly evolving, and so does the terms of use. We reserve the right to make changes to the terms of use at any time without prior notice. The updated terms of use will be posted on the sites.

Uso no autorizado de dispositivos (rom personalizados, dispositivos con jailbreak o sistema operativo pirateado)

Nuestra aplicación móvil y nuestro sitio web no pueden usarse únicamente en sistemas operativos aprobados por el fabricante y no modificados. El uso de nuestro software en sistemas operativos modificados, con jailbreak, rom personalizados o pirateados puede socavar las funciones de seguridad que están diseñadas para proteger sus datos de atención médica. Al utilizar un sistema operativo modificado, usted corre el riesgo de divulgación no autorizada de su información de salud personal. El uso de un dispositivo o sistema operativo autorizado constituye un incumplimiento sustancial de estos términos de uso.

Marcas registradas

Certain of the names, logos, and other materials displayed on the Sites or in the Services may constitute trademarks, trade names, service marks or logos (“Marks”) of newhopesurgical.net or other entities. You are not authorized to use any such Marks without the express written permission of newhopesurgical.net. Ownership of all such Marks and the goodwill associated therewith remains with us or those other entities.

Inexactitudes y errores.

The information on the Site including, without limitation, information regarding pricing, may contain typographical errors or other errors or inaccuracies, and may not be complete or current. newhopesurgical.net reserves the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice to you. newhopesurgical.net will not, however, guarantee that any such errors, inaccuracies, or omissions will be corrected. newhopesurgical.net reserves the right to refuse to fill any orders or provide Services that are based on inaccurate or erroneous information on the Site, including, without limitation, incorrect or out-of-date information regarding pricing, payment terms, or for any other lawful reason.

ÁREAS DE OPERACIÓN

newhopesurgical.net currently operates only in the state of Illinois.

TERMINACIÓN

Puede rescindir los términos de uso en cualquier momento y por cualquier motivo enviando un correo electrónico [email protected] and discontinuing the use of sites and services provided by newhopesurgical.net. newhopesurgical.net may terminate or suspend any rights granted by these Terms of Use to the use of the sites, your account, your profile, and your registration abilities for any reason at any time without prior notice. Termination also occurs automatically if you violate any of the provisions in these Terms of Use. Subject to applicable law, newhopesurgical.net reserves the right to maintain, destroy, and delete all communications, data, and content provided to its internal record databases that are subject to content management policies.

After termination, newhopesurgical.net will have no further obligation to provide the Services, except to the extent we are obligated to provide you access to your health records or Treatment Providers are required to provide you with continuing care under their applicable legal, professional and ethical obligations to you.

Tras la rescisión, las siguientes disposiciones seguirán vigentes en estos Términos de uso por cualquier motivo:

  • Renuncia de garantías
  • Indemnización
  • Limitaciones de responsabilidad
  • Resolución de disputas
  • Sin renuncia
  • Remedios
  • tarea

LEY DE DERECHOS DE AUTOR DEL MILENIO DIGITAL

newhopesurgical.net respects the intellectual property rights of others and is compliant with the provisions of the Digital Millennium Copyright Act applicable to Internet service providers (17 U.S.C. § 512).

If you believe your copyright-protected work was posted on a newhopesurgical.net site without authorization, you should submit a DMCA Notice to newhopesurgical.net’s Designated Agent at [email protected]

La información enviada debe incluir lo siguiente:

  • Su nombre completo, dirección postal, número de teléfono y dirección de correo electrónico
  • Una declaración suya de que cree de buena fe que el supuesto uso infractor no está autorizado por el propietario de los derechos de autor, su agente o la ley, y
  • Una declaración física o electrónica firmada por usted, hecha bajo pena de perjurio, de que toda la información enviada en su aviso es exacta y que usted es el propietario de los derechos de autor o está autorizado a actuar en nombre del propietario de los derechos de autor.
  • The description of where the allegedly infringing material is located on the newhopesurgical.net site.
  • Una descripción del trabajo protegido por derechos de autor que se alega ha sido infringido.

Please note that this procedure is exclusively for notifying newhopesurgical.net that copyrighted material has been posted on a newhopesurgical.net sites without authorization only.